One address, read by a human.
Write to contact@mispria.com — we answer fast, usually within a day, and every message counts: bug reports and feature requests decide what gets built next.
Something broken, frozen or plainly wrong? Tell us where and when — with the page or market and the time in UTC, we can usually reproduce it the same day.
report a bug →An asset, a metric, a card you are missing — or something the panel should stop doing. Short e-mails are welcome.
suggest a feature →Your subscription is self-service: sign in on /account and use “manage subscription” to change card, cancel or download invoices. Anything the portal can’t do, write us.
billing question →frequent questions
Is there anything to download?
No. The terminal is a web page — mispria.com/terminal lists every window in play and prices it in your browser, nothing to download, no permissions to grant. The free tier needs no account. On a phone, “Add to Home Screen” from the browser menu opens it as an app. What each card of the panel does is explained on /terminal/guide.
How do I activate Pro?
Subscribe on /pricing, then open the terminal signed in with the same account — the headline switches to SERVER ⚡. Pro metrics are computed and served by our server, so the upgrade follows your account, not your browser.
Why can a number in the panel differ from this site?
The panel prices live — the model probability moves every second with spot, volatility and time left. /performance archives values frozen at fixed marks each night (t60, for instance). Same model, different timestamps. The full methodology is on /terminal/guide.
How do refunds work?
You can cancel anytime from /account — access runs to the end of the paid period. Refund terms are in the Terms; for any billing case, use the billing address above and we’ll sort it out.
Where can I see the track record?
On /performance — every night the collector paper-trades all windows and publishes Brier scores, calibration and P&L with 95% confidence intervals, controls included. Bad nights are published exactly like good ones.
Is Mispria financial advice?
No. Mispria is a data-analytics tool: it measures how a documented model compares with market prices, and publishes the result. It makes no recommendations and is for users aged 18 and over.
known issues
Confirmed problems not yet fixed are listed here — transparency applies to bugs too.
No known issues right now. If you found one, the bug address above is the fastest route.